Business Situation
Pharma manufacturers install bioLock(TM) within SAP to implement workflow approvals with biometric identity management and to speed up the SAP Digital Signature Process.
- Major brand-name pharmaceutical company uses SAP for most of their business processes including manufacturing
- Decentralized operations create the need for remote financial approvals on a timely basis while preserving the highest levels of identity management for approvers
Key Challenges
- A custom workflow process was created to prioritize large transactions that exceeded a threshold value
- These transactions were routed to the appropriate approver via email
- Approvals of such high-value transactions involved mandatory biometric authentication of the SAP user, even high-ranking executives
- Workflow items would only be passed on following successful biometric authentication of the activity
Major Objectives
- High-dollar payment approvals in SAP to be processed with customized web interface for end-users
- Payment approval link forwarded to approver via e-mail
- Approver opens webpage for list of payments to approve
- Biometric identification must occur for approval to update in SAP
- Payment is sent only after the successful biometric identification and credential verification
Key Business Outcomes
- Control of high-value payment approvals obtained with a tamper-proof audit trail in SAP
- The process cannot be circumvented with administrator passwords
- Remote approvals in SAP with biometric authentication of high-risk transactions are now possible
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